1. Introduction

Welcome to Phoenix Edu School.

At Phoenix Edu School, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, https://phoenixedu.in.

This Privacy Policy explains how we may collect, use, store, protect, and disclose personal information provided by students, parents, guardians, visitors, and other users of our website.

By accessing or using our website, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent before processing your personal information.

2. Information We Collect

We may collect personal information when you visit our website, submit an enquiry, request admission information, or communicate with our school.

Depending on your interaction with us, the information may include:

• Personal Information: Full name, email address, mobile number, and contact details.
• Student Information: Student’s name, age, grade, and other relevant academic or admission-related information.
• Parent or Guardian Information: Name, contact details, and information provided during admission enquiries.
• Communication Information: Messages, feedback, enquiries, and correspondence submitted through the website.
• Technical Information: IP address, browser type, device information, and website usage data, where collected through website technologies.

We aim to collect only information that is relevant and necessary for legitimate school-related purposes.

3. How We Use Your Information

Phoenix EduSchool may use the collected information for the following purposes:

1. Responding to admission enquiries and providing information about the school.
2. Communicating with parents, guardians, students, and prospective applicants.
3. Processing admission requests and facilitating school-related services.
4. Providing information about academic programmes, facilities, events, and school activities.
5. Improving website functionality, accessibility, and user experience.
6. Maintaining website security and preventing unauthorized activity.
7. Complying with applicable legal and regulatory requirements.
8. Sending school announcements or promotional communications where appropriate consent has been obtained.

We will not use personal information for purposes that are incompatible with those communicated to you, unless permitted or required by applicable law.

4. Protection of Student and Children’s Information

Phoenix Edu School recognizes the importance of safeguarding information relating to children.

Where personal information concerning a child is collected through the website, we will take appropriate measures to protect that information and obtain verifiable consent from a parent or lawful guardian where required by applicable law.

Information relating to students will be used only for relevant educational, administrative, admission-related, or other authorized purposes.

Parents and guardians may contact the school regarding the personal information submitted on behalf of their children.

5. Information Sharing and Disclosure

We respect the confidentiality of personal information.

Personal information may be shared only when necessary, including:

• With authorized school personnel responsible for admissions, administration, or related services.
• With service providers assisting in the operation and maintenance of the website, subject to appropriate confidentiality and security arrangements.
• With government authorities, regulators, or other parties when disclosure is required by applicable law.
• With other parties where the individual or relevant parent or guardian has provided valid consent.

We will take reasonable steps to ensure that information shared with authorized third parties is handled appropriately.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve browsing functionality, understand website usage, and enhance user experience.

Cookies are small files stored on your device when you visit a website.

Depending on the technologies used on the website, cookies may help us:

• Maintain essential website functionality.
• Understand website traffic and visitor interactions.
• Improve website performance and navigation.
• Remember certain visitor preferences.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required, we will seek consent before using non-essential cookies.

7. Data Security

Phoenix Edu School is committed to taking reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

We aim to ensure that personal information is accessible only to authorized persons who require it for legitimate purposes.

Although reasonable precautions may be implemented, no method of transmitting information over the internet or storing electronic data can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including admission enquiries, administrative activities, and applicable legal obligations.

When personal information is no longer required, we will take appropriate steps to securely delete or anonymize it, subject to any applicable retention requirements.

9. Third-Party Websites and External Links

Our website may contain links to external websites or third-party platforms for informational or educational purposes.

These external websites operate independently and may have their own privacy policies and practices.

Phoenix Edu School is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of external websites before sharing personal information.

10. Your Privacy Rights

Subject to applicable law, individuals may have the right to:

• Request information about how their personal data is being processed.
• Request access to or correction of personal information.
• Request deletion of personal information where legally permitted.
• Withdraw consent for processing activities based on consent.
• Raise concerns or complaints regarding the handling of their personal information.

Parents or lawful guardians may make relevant requests concerning information submitted on behalf of their children.

To exercise applicable privacy rights, please contact us using the details provided below.

11. Consent and Communication

When you voluntarily submit personal information through an enquiry form, admission form, or other communication channel, we will use that information for the purposes communicated at the time of collection.

Where required by law, consent will be requested before personal information is processed.

If you have agreed to receive promotional communications from Phoenix Edu School, you may request to stop receiving them by contacting us.

Withdrawal of consent will not affect processing already lawfully undertaken or information that must be retained under applicable law.

12. Changes to This Privacy Policy

Phoenix Edu School reserves the right to update or modify this Privacy Policy from time to time to reflect changes in website practices, school operations, or applicable legal requirements.

Any updates will be published on this page with a revised date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their personal information is handled.

Where required by law, we will provide additional notice or obtain fresh consent for material changes.

13. Applicable Law

This Privacy Policy will be interpreted in accordance with the applicable laws of India, including relevant data protection and information technology legislation.

Any privacy-related concerns will be addressed in accordance with the legal requirements applicable to Phoenix Edu School.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Phoenix Edu School

Website: https://phoenixedu.in

Email: info@phoenixinternationalschool.in

Phone: 099256 28138

We will make reasonable efforts to address privacy-related enquiries and requests in accordance with applicable law.

15. Acceptance of This Privacy Policy

By using the Phoenix Edu website, you acknowledge that you have been informed of the practices outlined in this Privacy Policy.

Where applicable law requires specific consent, we will request such consent separately.

If you have concerns regarding how your information is processed, please contact us using the details above.